Signs It’s Time to Switch to a New Hosting Company

December 2018

Are you unhappy with your current hosting company? Or perhaps you’ve just been with your current hosting company for so long that you can’t help but wonder what else is out there. At ReliableSite, people just like you switch to our dedicated servers every day in order to enjoy greater reliability, value, and customer support. If you’ve been wondering whether it might be time to make the switch, there are a few “warning signs” that could indicate it’s time to explore other options!

You Can’t Reach a Human 24/7

When there’s a problem with your server, you should be able to reach a real, live human being any time of day (or night). If your current hosting company only offers real-time technical/customer support during specific hours of the day or days of the week, you’re not getting the quality service you deserve. At ReliableSite, you can reach us 24/7 with any questions or concerns you may have, so you can get any issues with your server resolved as quickly and efficiently as possible.

You Have to Pay for Basic DDoS Protection

These days, DDoS attacks are a growing threat for servers of all sizes and scopes. If your current hosting company requires you to pay extra even for “basic” DDoS protection of 20 gbps or less, you may be getting ripped off. At ReliableSite, we believe that all servers should come with standard DDoS protection included, which is why we offer protection for attacks of up to 20 gbps with all of our hosting plans. From there, you can purchase additional protection as needed for a reasonable price.

Lack of SLA Guarantees

Do you have any network uptime service level agreement guarantees with your current hosting company? If not, then how can you enjoy any peace of mind when it comes to your server’s reliability? All of our dedicated servers at ReliableSite come with our 100% network uptime SLA, as well as 0% packet loss guarantees. Furthermore, even during peak hours, we ensure that our network usage is never more than 70% so you can receive the high level of service that you deserve.

No Choice of Data Center Location

The location of your server’s data center can have a major impact on your latency and site page load times, so being able to select your exact data center location is important. If this isn’t an option you have with your current hosting company, it’s time to look into ReliableSite. We have three data center locations across the United States, so you’ll enjoy your choice of a server in New York City metro, Miami, or Los Angeles.

If any of these apply to you, it’s time to seriously reconsider your hosting company choices—and we hope you’ll take a look at our offerings at ReliableSite. Feel free to contact us if you’d like any more information on our dedicated hosting offerings or the many other services we provide.