Four Questions to Ask Your Hosting Company About On-Site Security

January 2020

When choosing a web hosting company, you want to select one that is known for its excellent security features. All too often, however, there is a greater focus on virtual security than on physical protection. In reality, on-site security (that is, physical precautions at your server’s data center) is just as important when it comes to protecting your information.

As you’re exploring your dedicated server hosting options, there are a few key questions worth asking that will help you make a confident choice.

1.     What Redundancies Are in Place?

Natural disasters, unexpected power outages, and fires can pose a considerable risk to your server if your data center and hosting company aren’t prepared. Therefore, it’s crucial to choose a hosting company that has redundancies and contingency plans in place for these scenarios. From a security standpoint, these precautions can make all the difference.

Specifically, your hosting company should offer guarantees for uptime on critical components, such as electricity, heating, and cooling. Having this written into your contract can provide you with added peace of mind.

2.     How Do You Control Access to Server Rooms?

Another potential threat to your server is that of unauthorized users gaining access to your server room with malicious intent. Be sure to find out exactly how a prospective hosting company maintains controlled access to its server rooms. Ideally, they’ll use some sort of biometric access or multiple forms of authentication. Fingerprint scanners are a popular option for access control and can be very effective when used alongside radio-frequency identification (RFID).

3.     Is Security in Place Around the Clock?

Will someone be monitoring your server room at all times? A reputable web hosting company that truly cares about data center security will have staffed guards on-site 24 hours a day, seven days a week. In addition to this, you should make sure your hosting company has data center surveillance set up around the perimeter of the property. This can give you an added layer of protection and peace of mind when it comes to your dedicated server hosting.

4.     What Other Steps Do You Take to Protect Your Data Center?

Don’t hesitate to ask about other steps a hosting company may be taking to improve web host security. Some companies, for example, will make sure that there is minimal labeling or signage on individual data center doors. This creates additional anonymity for your server and provides extra protection.

Choosing the Right Hosting Company – The ReliableSite Difference

Physical data center security is an important consideration when choosing a web hosting company. However, it’s just one of many factors you’ll want to think about. Virtual security in the form of DDoS protection, data back-ups, and other features may also come into play.

Ultimately, you’ll want to choose a hosting platform that can offer a fair balance of these top considerations at a budget-friendly price. At ReliableSite, we take a great deal of pride in our wide range of server offerings. We also provide unrivaled physical and virtual data security that includes 100% service-level uptime guarantees, redundancies, 24/7 on-site security, and so much more.

For more information about the proactive steps we take to protect your data, contact us today!